Remote IT support software as tough as you are

Increasing security threats? Limited resources? Our enterprise remote support software is built to beat every challenge.
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Seamless integrations for seamless support

Centralize your remote support process and deliver unified support across all devices with:

  • Integrations
  • APIs
  • SDKs
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The Ultimate Multi-Platform IT Support Software for iOS, Android, Mac and PC

Multi-platform support doesn’t have to be complicated. Deliver in-depth IT support experiences to solve even the most complex technical issues on your customer’s Mac, PC, iOS or Android device. Rescue makes it easy to provide enterprise-grade, omni-channel support with rich mobile and in-app capabilities like:
Explore Mobile Device Support

Don’t just manage. Innovate.

Rescue’s monitoring and reporting gives you the insight you need to make smarter decisions with features like:

  • Administration & Command Center
  • Agent & Administrator Management
  • Session recording & reporting
  • Bulk User Upload
  • Scripting
  • Custom & Predefined Support Channels
Explore Administration and Reporting
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Make Rescue your own.

Every remote support session has an impact on your reputation. Create a unique support experience that reflects your brand identity and values through:

  • Desktop Calling Card
  • PIN Code Validation
  • Custom Chat
  • Multilingual Support
  • Live Translation Service
  • Mobile App Customization
Explore Customization and Branding
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Solve more remote support issues faster

Access a device in 20 seconds or less, without pre-installed software, and provide immediate support to users by:

  • Remote Diagnostics
  • Remote control
  • Screen sharing
  • Unattended machine access
  • Agent Collaboration
  • Multi Session Handling
  • Reboot & Reconnect
  • SMS Connection Method
  • Customizable Chat Support
  • Session transfer
  • File transfer
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Connect quickly — no matter the device.

Rescue lets you support more mobile devices than any other remote support provider. Enable cross-platform on-the-go assistance with features like:

  • Mobile Screen Sharing
  • Click2Fix
  • Device Configuration
  • Remote View & Control
  • Push Profiles & Settings
  • Annotations
  • Mobile Chat
Secure Service Sessions with Rescue Live Lens

Safety-first remote support

Bring the power of banking-grade security to your remote support. Ensure sensitive information is safeguarded with advanced security protocols and encryption, and features that enable:

  • Permissions & Controls
  • SSO and AD sync
  • Session Validation Measures
  • Secure Communications
  • Data Residency & Storage Customization
  • Security Audits & Reporting
Explore Enterprise Security
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Bring live video feed to your support sessions

Empower support teams with everything they need to see, minus time-consuming downloads. Enable quicker issue resolution and increased efficiency through features like:

  • Browser-Based Camera Sharing
  • VoIP Audio
  • Notes & Annotations
The Convenience of Rescue Live Lens Remote Camera Sharing

Businesses trust LogMeIn Rescue for:

Efficient Remote Support

Delivering fast and reliable assistance to end-users with advanced remote troubleshooting and diagnostic tools.

Not sure if Rescue is right for you?

Our 1-minute product selector will help you understand which LogMeIn product best suits you.
1-Minute Product Selector