The Complete Guide to Communicating the Business Value of IT Support

If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important — especially in today's digital world. However, effectively communicating this value is often easier said than done.

To demonstrate impact, IT leaders must build metrics and KPIs that highlight the business outcomes their stakeholders care most about.

 

Download this eBook to learn: 

• Best practices for communicating IT's value in terms your business understands
• Specific KPIs you can start tracking in your organization today that proves your ROI
• Success stories from IT leaders who leverage LogMeIn Rescue to positively impact their bottom line