See why IT pros pick LogMeIn Resolve
With so many amazing features, LogMeIn has become a favorite of IT pros across industries. Here’s just a glimpse of what LogMeIn Resolve offers:
LogMeIn Resolve vs ConnectWise
Looking for a fast, modern, easy-to-use alternative to ConnectWise? LogMeIn Resolve is your all-in-one solution for secure IT support. See how it compares.
Looking for the best ConnectWise alternative? Meet LogMeIn Resolve.
LogMeIn Resolve
ConnectWise
Ease of use (no scripting knowledge required)
Streamlined all-in-one IT software, ideal for SMBs
Included camera share
Fast, lightweight architecture
LogMeIn Resolve: Your free ConnectWise alternative
All-in-one IT software
Need ticketing, RMM, and/or remote access? ConnectWise offers these solutions, but gaining full functionality means an additional purchase and management of each solution. LogMeIn Resolve combines all these critical features into one consolidated platform: no need for switching tabs, or evaluating and learning new products.
Easy-to-use interface
ConnectWise Automate can take years to learn, and generally requires a dedicated person to manage. LogMeIn Resolve’s refreshingly simple drag-and-drop, no-code interface lets you run essential tasks without prior scripting knowledge.
Best-in-class security
ConnectWise made headlines in 2020 when a flaw in Automate resulted in a ransomware attack which affected over 20,000 customers. Between LogMeIn’s zero trust security architecture and spotless security reputation, rest assured that your customers’ data is safe.
Why choosing ConnectWise might be unwise
It’s complicated
Connectwise Automate is known for its steep learning curve. Customers note the time investment to understand and maintain the tool “never seemed to finish.” Ramp-up time1 is not included in the initial term, which lengthens the contract period. LogMeIn Resolve makes it easy to complete essential RMM tasks, without scripting knowledge.
It’s costly
With an RMM solution like Connectwise Automate, not only are you paying for the cost of the product, you’re paying for the extensive training required to get the most out of it – as well as the overhead of the dedicated employees you’ll need to manage the tool.
It’s dated
With Automate being nearly 20 years old, and ConnectWise lowering investment2 in favor of other products, customers describe the interface as “archaic”3 and the platform as “painfully slow.”4 LogMeIn Resolve’s best-in-class tools are constantly updated with the most current technology.
Still searching for your ideal IT solution?
See how LogMeIn Resolve stacks up against the competition.